1. What makes Monacelli furniture unique?

Monacelli specializes in bespoke, handcrafted luxury furnishings, blending Italian craftsmanship with modern innovation. Each piece is custom-designed and made using the finest materials, ensuring elegance and durability.

2. Can I customize my furniture?

Yes, all Monacelli pieces are fully customizable, from dimensions and materials to finishes and detailing. Our design team collaborates closely with clients to create tailored solutions that fit their vision.

3. What materials do you use?

We use premium-quality materials, including:
• Solid hardwoods (oak, walnut, mahogany)
• High-end veneers and finishes
• Luxury fabrics and leathers
• Italian marble and stone
• Sustainable and eco-friendly options upon request

4. Do you offer installation services?

Yes, we provide white-glove delivery and professional installation services for all bespoke joinery and fitted furniture. Our expert team ensures a seamless setup at your location.

5. What are the payment terms?‍

Our standard payment structure is:
• 50%Deposit – Required upon order confirmation.
• 50% Final Payment – Due before shipment.
We accept bank transfers and secure online payments.

6. Do you ship internationally?

Yes, we offer global shipping with trusted logistics partners. Shipping costs and lead times vary depending on location. For more details, contact [email protected].

7. What happens if my order arrives damaged?

All shipments are fully insured. If your order arrives damaged, please notify us within 48 hours with photos and a description. We will arrange a replacement or repair as needed. 

8. Can I request samples before ordering?

Yes, we provide material and finish samples to help clients select the perfect combination. Sample requests can be made via [email protected].

9. How do I care for my Monacelli furniture?

Proper care ensures longevity. Follow these guidelines:

• Use gentle cleaners for wood and marble surfaces.
• Avoid direct sunlight to prevent fading.
• Regularly dust with a soft microfiber cloth.
• For leather, use specialized leather conditioners.

10. How do I place an order?

To begin your Monacelli journey, contact us via:

📩 Email: [email protected]
📞 Phone: [Insert Contact Number]
📍 Showroom Visit: By appointment only

For further inquiries, visit www.monacelli.comor reach out to our team directly.

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